Privacy Policy

Effective Date: December 3, 2025

Sherri’s Crafts-n-Things (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us by email, SMS, or other methods.

This policy applies to all visitors, customers, and users of https://sherriscraftsnthings.com.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing information (processed securely by third-party providers)

  • Custom order details and uploaded files

1.2 Automatically Collected Information

When you interact with our website, we may collect:

  • IP address

  • Device and browser type

  • Pages visited

  • Usage patterns

  • Cookies and tracking pixels

You may disable cookies in your browser settings, but some features may not function properly.

1.3 SMS Messaging and Consent Data

To comply with A2P 10DLC guidelines, we may collect:

  • Mobile phone numbers

  • Message content

  • Delivery and interaction logs

  • Opt-in and opt-out timestamps

We do not sell or rent SMS data.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about order status and custom designs

  • Respond to customer service requests

  • Send SMS or email updates you have opted into

  • Improve website functionality and performance

  • Maintain compliance with A2P, TCPA, and CTIA requirements

  • Prevent fraud and protect security

  • Personalize your shopping experience

We do not sell your personal information to third parties.

3. SMS Messaging & A2P 10DLC Compliance

When you provide your phone number, you consent to receive SMS/MMS messages from Sherri’s Crafts-n-Things for:

  • Order updates

  • Custom design approvals

  • Shipping notifications

  • Customer support

  • Promotions (only if you opted in)

3.1 Opt-In Notice

By submitting your phone number on any form or checkout page, you consent to receive recurring automated text messages from Sherri’s Crafts-n-Things.

Consent is not required to make a purchase.

3.2 Opt-Out Instructions

You may opt out at any time by replying:

  • STOP – to cancel messages

  • HELP – for assistance

After opting out, you may receive a confirmation message.

3.3 Frequency & Rates

  • Message frequency varies based on your activity and orders

  • Message and data rates may apply

  • Mobile carriers are not liable for delayed or undelivered messages

3.4 Data Sharing for Messaging

Your phone number and SMS data may be shared only with:

  • Our SMS service provider

  • Mobile carriers

  • Compliance partners as required for message delivery

We never sell SMS data.

4. How We Share Your Information

We may share your information with trusted partners who help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • SMS and email delivery platforms

  • Third-party vendors assisting with order fulfillment

We only share information necessary to provide services.

We may also disclose information if required by law or to protect our rights.

5. Data Security

We use technical and administrative safeguards to protect your data from unauthorized access, loss, or misuse.

While we strive to keep your information secure, no method of storage or transmission is completely guaranteed.

6. Data Retention

We retain information only as long as necessary for:

  • Order fulfillment

  • Recordkeeping and legal obligations

  • SMS consent logs (required under A2P/TCPA rules)

  • Customer account history

You may request deletion of non-required data at any time.

7. Children’s Privacy

Our website and services are not intended for children under 13.

We do not knowingly collect or store information from children.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Update or correct information

  • Request deletion where legally allowed

  • Opt out of marketing communications

  • Request details on how your data is used

Contact us using the details below to submit a request.

9. External Links

Our website may contain links to third-party sites.

We are not responsible for their content, security, or privacy practices.

10. Updates to This Privacy Policy

We may update this policy at any time.

The “Effective Date” will reflect the latest version.

Continued use of our website or services represents your acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Sherri’s Crafts-n-Things

Email: [email protected]

Phone: 225-936-0114

Website: https://sherriscraftsnthings.com