Terms & Conditions

Effective Date: December 3, 2025

Welcome to Sherri’s Crafts-n-Things (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and products, including custom orders and SMS communications. By accessing or purchasing from Sherri’s Crafts-n-Things, you agree to these Terms.

1. General Use of the Website

By using our site or services, you confirm that you:

  • Are at least 18 years old

  • Agree to follow these Terms

  • Will provide accurate information when placing orders

  • Will not misuse the website or violate any laws

We reserve the right to refuse service to anyone at any time.

2. Products & Custom Orders

2.1 Product Descriptions

We make every best effort to accurately display our products. However, colors, textures, and sizing may vary due to screen settings or device differences.

2.2 Custom Orders

For personalized or custom-made products:

  • Production begins only after you approve the design

  • You are responsible for verifying spelling, dates, names, colors, and uploaded images

  • Custom orders cannot be changed or canceled once production starts

  • Custom items are non-refundable unless defective

2.3 Production & Processing Times

Times vary based on:

  • Order volume

  • Seasonal demand

  • Custom complexity

  • Material availability

Estimated timelines are provided at checkout or during communication.

3. Shipping & Delivery

3.1 Shipping Times

Shipping times depend on the carrier and your location. We are not responsible for:

  • Carrier delays

  • Incorrect addresses provided by customers

  • Weather or unforeseen logistical issues

3.2 Lost or Damaged Packages

If a package is lost or arrives damaged:

  • Contact us within 48 hours

  • We may request photos or documentation

  • Replacements are handled case-by-case

4. Pricing & Payments

  • All prices are listed in USD

  • Prices may change without notice

  • Payments are processed securely through third-party payment processors

  • We do not store full credit card or payment information

If a pricing or listing error occurs, we may cancel or correct the order.

5. Returns, Refunds & Exchanges

5.1 Custom Items

Due to their personalized nature, custom items are non-refundable and non-returnable.

5.2 Standard Items

If eligible for returns:

  • Must be requested within 7 days of delivery

  • Must be unused and in original condition

  • Return shipping is the customer’s responsibility unless the item is defective

5.3 Defective or Incorrect Products

If you receive a defective or incorrect product:

  • Notify us within 48 hours

  • Provide photos of the issue

  • We will repair, replace, or refund as appropriate

6. SMS Messaging Terms (A2P 10DLC Compliant)

By providing your phone number, you agree to receive SMS/MMS messages from Sherri’s Crafts-n-Things for:

  • Order updates

  • Shipping alerts

  • Custom design confirmations

  • Customer service communication

  • Promotions or announcements (if opted in)

6.1 Consent

By entering your phone number on any form or checkout page, you consent to receive automated text messages.

Consent is not a condition of purchase.

6.2 Opt-Out

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

6.3 Message Frequency

Message frequency varies based on your orders and interactions.

6.4 Rates & Liability

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

6.5 Data Use

Your mobile number and messaging data may be shared with:

  • SMS delivery platforms

  • Mobile carriers

  • Compliance processors

We do not sell or rent your messaging information.

7. Intellectual Property

All website content, including:

  • Images

  • Product designs

  • Artwork

  • Text

  • Graphics

  • Logos

is the property of Sherri’s Crafts-n-Things and may not be used without permission.

You may not reproduce, resell, or redistribute our materials.

8. Limitation of Liability

We are not responsible for:

  • Carrier delays

  • Lost, stolen, or damaged shipments

  • Customer errors in order details

  • Website downtime

  • Misuse of products

Our maximum liability is limited to the amount paid for the product(s) involved.

9. Warranty Disclaimer

All products are provided “as is”, without warranties of any kind, express or implied.

10. Indemnification

You agree to indemnify and hold Sherri’s Crafts-n-Things harmless from any claims, damages, or losses resulting from:

  • Misuse of products

  • Violation of these Terms

  • Incorrect information you provided

  • Intellectual property or designs you submitted for custom orders

11. Changes to Terms

We may update these Terms at any time.

Revised Terms become effective immediately upon posting on our website.

12. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law provisions.

Any disputes will be handled in Louisiana courts.

13. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Sherri’s Crafts-n-Things

Email: [email protected]

Phone: 225-936-0114

Website: https://sherriscraftsnthings.com